We understand that sometimes issues can arise that aren’t covered in our FAQ section. If you’re facing any challenges or need assistance with something specific, feel free to reach out to us using the form below. Our support team will get back to you as soon as possible to resolve your query.
Got a Question? We've Got You!
Whether you're an Admin, Teacher, Student, Parent, Accountant, Librarian, Driver, or Alumni — we've got answers ready for you.
Our FAQs are packed with simple solutions to common questions, so you can get back to focusing on what matters most.
Still stuck? No worries — you can quickly send us your query, and our team will be right there to assist!
School Admins FAQ
How do I add a new user (teacher, student, parent)?
To add a new user:
-
Go to the Users menu in your dashboard.
-
Click on Add New.
-
Fill in the necessary details (name, email, role, etc.).
-
Click Add User.
For teachers, students, and parents, ensure to assign them the correct roles for appropriate permissions.
How do I manage student attendance?
To manage student attendance:
-
Navigate to the Academic section in your dashboard.
-
Select Daily Attendance.
-
From here, you can view and mark attendance for students.
You can also download attendance reports from this section.
How do I modify the class schedule or routines?
To modify class routines:
-
Go to the Academic section.
-
Select Class Routine.
-
You can add or edit the class timings and teacher assignments.
Make sure to save the changes after editing the schedule.
How do I add subjects or modify existing subjects?
To add or modify subjects:
-
Go to Academic > Subjects.
-
To add a new subject, click on Add Subject, enter the details, and click Save.
-
To modify an existing subject, click on Edit next to the subject and update the details
How do I add subjects or modify existing subjects?
To add or modify subjects:
-
Go to Academic > Subjects.
-
To add a new subject, click on Add Subject, enter the details, and click Save.
-
To modify an existing subject, click on Edit next to the subject and update the details
To add or modify subjects:
-
Go to Academic > Subjects.
-
To add a new subject, click on Add Subject, enter the details, and click Save.
-
To modify an existing subject, click on Edit next to the subject and update the details
How can I view and manage school finances?
To view and manage finances:
-
Navigate to the Accounting section.
-
Here, you can access the Student Fee Manager, where you can view and manage invoices, payments, and outstanding fees.
-
You can also access the Expense Manager to track school-related expenses and budget.
How do I handle school events and notices?
To manage events and notices:
-
Go to the Back Office section.
-
For events, select Events, and you can create and manage school events.
-
For notices, click on Noticeboard, where you can add and manage notices for the school.
How do I assign roles to teachers and other staff members?
To assign roles:
-
Go to the Users section.
-
Select the user you wish to assign a role to.
-
Under the Role dropdown, select the appropriate role (e.g., Teacher, Accountant).
-
Click Update to save the changes.
How do I access and update the school’s profile information?
To update school profile information:
-
Go to the Profile section in your dashboard.
-
Here, you can update basic details such as school name, address, contact details, and logo.